Microsoft Dynamics 365

  • Why Microsoft Dynamics 365

    Dynamics 365 combines CRM and ERP functionalities in one single solution. It represents the next generation of intelligent business applications, helping you empower your employees, engage customers, and optimize sales and marketing operations.

  • Marketing, sales, customer service

    You will set on an integrated solution, conceived to empower sellers with insights to personalize multi-channel relationships, predict customer needs, and increase sales results. Dynamics 365 unifies digital, in-store, and back office sales operations.

  • Sales, Field Service, Customer Service

    The solution provides you with modular applications, designed for specific processes, roles and sectors: Sales, Field Service, Customer Service and Customer Insights. You will be able to manage customer interactions from a centralised system with a holistic view, independent of the device used.

  • Cloud & On-Premise

    One of the advantages of Microsoft Dynamics 365 is the option to deploy either in Microsoft’s cloud, in a private on-premises or partner-hosted cloud. You have the flexibility to easily migrate from one deployment to another.

„The CRM-offer of Würth Phoenix is a strategic pillar in renewing our Sales Management and innovating our market approach.“

— Ornella Pippa Sales Admin & Logistics, Miele Italien
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